I started working with Stripe in 2016, and I’ve always really liked it. Back in 2016, Stripe didn’t support recurring payments, which was a problem for the organizations I work with, and there were no good connectors available to connect Stripe and Salesforce. Things have changed a lot since then! Stripe has added more payment methods and support for recurring payments, which Stripe calls subscriptions.
Bobby Wright recently brought the Stripe Universal Salesforce Connector to my attention, and this is such a big improvement over previous out of the box tools I’ve seen to connect Stripe and Salesforce. It allows you to listen for Stripe Webhooks in a Flow and then take steps in Salesforce based on the information sent by Stripe. This should mean that it is practical to match to Contacts and Accounts and avoid duplicates, which I think is critical. It should also make it fairly easy to connect subscriptions to NPSP Recurring Donation records and child Opportunities.
I think this has the potential to bring Stripe to a lot of organizations that couldn’t really make it work before. Being able to do all of this inside of Flows means that more people will be able to set up a project like this and maintain it – as long as that person has a good understanding of what is going on in Stripe and what Stripe calls everything, as well as a good understanding of what is going on in Salesforce and what things should look like there. Lots of integration projects get built by people who understand one system but not the other, and that’s a great way to waste time and money.
Artisanal Data 