People I work with frequently assume I work for Salesforce or have worked for Salesforce in the past, and that I’m always going to recommend Salesforce’s solution. None of those things are true! I started using Salesforce (Sales Cloud) because it was the right tool for a particular job. Like most people in the SalesforceContinue reading “December 2024: Just because you can doesn’t mean you should”
Tag Archives: crm
September 2024: Enhanced Recurring Donation Migration
If you started using Salesforce’s NPSP a while ago, you might have used what are now called Legacy Recurring Donations (LRDs.) They provided some great functionality but there was a fatal flaw (see below) at the center of the implementation. It went wrong one day in March 2018, and sometime after that Salesforce decided toContinue reading “September 2024: Enhanced Recurring Donation Migration”